Terms
Last updated September 2026
Draft, not legal advice. This page describes how the site currently works. It has not been reviewed by a lawyer and is not tailored to Kenyan consumer or data protection law. Have counsel review it before the site takes real bookings.
A booking here is a request, not a confirmation
Submitting the booking form does not create a reservation. It sends a request to the reservations desk, which checks the room is genuinely free and replies by email. Your stay is confirmed when that email arrives, not when the form is submitted.
Rates and payment
Rates are quoted by the hotel for your dates. Nothing is charged through this website — payment is settled at the hotel. Ask the front desk what a rate includes before you travel.
Cancellation
Cancellation terms are set by the hotel. Ask the front desk when your booking is confirmed, and tell them as early as you can if your plans change.
Check-in and check-out
Check-in and check-out times are confirmed with your booking. If you are arriving late or need to leave early, say so in your request and the front desk will arrange it where they can.
Questions
Anything unclear, email info@theleishen.com or call +254 712 433 433.